Job Ref JNO-90477
Job Location West End
Salary & Benefits £18,000
Term Permanent
Consultant Nick O'Brien -
Working as part of a well-established law firm in the west end, this role is in the Arrears Team (5 in Team) that deal with mortgage arrears and the role is pretty evenly split between Admin and collating personal and financial information and incoming and outgoing telephone work. Brilliant training (4-8 weeks) covering all the telephone aspects, Procedure, Banking regulations and the firm's sophisticated IT system, dealing with all incoming calls to the team from borrowers, banks, law firms and bailiffs and trustees and issuing New Case Welcome letters and contacting borrowers by telephone and dealing with all incoming post and emails for the team They’re after a bright and confident person required (graduate is fine but it's not essential) someone professional on the phone as the team are under constant scrutiny by the client to maintain and guarantee quality assurance. An Some customer service skills or telephone training a big advantage Great opportunity to work for a very successful West End Law firm, good prospects for progression, working as part of a young, vibrant and focussed team that all collaborate and support each other.
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