An excellent opportunity has arisen for a Front of House AV Technician to join a leading international law firm in their London office, providing vital audio-visual support at the heart of a professional, client-facing environment.
This is a highly visible role where you will play a key part in ensuring seamless meetings and events, working closely with Front of House, Workplace, and Information Services teams to deliver a first-class experience.
The Role
As a Front of House AV Technician, you will be based in the main reception area, acting as the go-to expert for all AV support across the London office. You will ensure meeting rooms and event spaces are fully operational, supporting both in-person and hybrid collaboration.
You will combine technical expertise with excellent communication skills to deliver a smooth, professional service to colleagues and clients alike.
Key Responsibilities
Provide high-quality, client-facing AV support across the London office
Set up and support in-person and hybrid meetings and events
Act as the first point of contact for AV queries and troubleshooting
Maintain and support meeting room technology, including MTR systems
Carry out regular equipment checks and resolve faults proactively
Coordinate repairs and maintenance with external AV suppliers
Ensure all meeting spaces are presentation-ready at all times
Support installations and upgrades of AV equipment
Work collaboratively with internal teams to improve AV services
Maintain accurate records of equipment and maintenance activity
Provide AV guidance and training to Front of House teams
Support reception/client services when required
About You
Strong experience with AV systems and meeting room technology
Confident supporting platforms such as Microsoft Teams, Zoom, Webex and Google Meet
Solid troubleshooting skills with a proactive approach
Excellent communication skills, both in person and via email
Experience in a client-facing or customer-focused role
Well organised with strong attention to detail
Positive, adaptable and able to work both independently and as part of a team
Comfortable delivering training and guidance to colleagues
Good working knowledge of Microsoft 365
Benefits
35-hour working week condensed over four days (Monday to Thursday)
Rotating shifts between 7:30am and 6:00pm
Opportunity to work in a prestigious, international firm
Exposure to modern AV technologies and systems
Training opportunities, including first aider and fire warden certification
Collaborative and inclusive working environment
If you are a technically skilled and service-driven professional looking to make an impact in a fast-paced, client-facing environment, this Front of House AV Technician role offers a fantastic next step in your career. Apply now to be considered.
